Shipping Policy at Braun Electric Shavers, Trimmers, Epilators, and IPLs

Order Processing

We process all orders within 1-2 business days. Orders placed on weekends or holidays will begin processing on the next business day. Occasionally, during peak times such as holiday sales or new product launches, processing might take a day or two longer. We will inform you promptly if there are any significant delays.

Shipping Methods and Delivery Times

Braun Electric Shavers, Trimmers, Epilators, and IPLs ships within the continental United States, offering both standard and expedited delivery options:

• Standard Shipping: Delivery typically occurs within 3-7 business days after your order has shipped.
• Expedited Shipping: Faster delivery usually within 2-3 business days depending on your location and the carrier.

Please note that actual delivery times depend on the carrier and your shipping address.

Shipping Costs and Free Shipping Eligibility

Shipping charges are calculated during checkout based on your order’s total, weight, and delivery destination. Orders that exceed a specific minimum qualify for free standard shipping—you will find this threshold clearly indicated on the cart page before completing your purchase.

International Shipping

Currently, we primarily ship within the United States. If you reside outside the US and want to place an order, please contact us via our store’s contact page to explore possible options. Be advised that international shipments may be subject to customs fees and import duties, which are the buyer’s responsibility.

Order Tracking

You will receive a tracking number via email once your order ships. Use this number to check the status of your shipment at any time.

• If tracking information does not update for a few days, this is usually due to carrier scanning delays—no immediate cause for concern.
• If there is no tracking update for more than 5 business days, please contact us so we can assist you in investigating the issue.

Lost or Stolen Packages

If your tracking status shows “delivered” but you have not received your package, please first check with neighbors and your building’s mailroom. If you still cannot locate the package, you should file a claim with the carrier and notify us. While we will help to the extent possible, once a package is marked delivered, the carrier assumes responsibility.

Damaged Shipments

If your package appears damaged upon delivery, take photos of the packaging before opening. Should the product itself be damaged, contact us within 48 hours of receipt with the photos, and we will arrange for a replacement.

Incorrect Shipping Address

Verify your shipping address carefully before completing your order. If you notice an error, contact us immediately. If your order has not shipped yet, we can update your address. If it has already shipped, you will need to work directly with the carrier to redirect your package.

Need Assistance?

If you have any questions about shipping or your order status, please reach out to Sheila Quinn at sheilaquinn342183@outlook.com or use our store contact page for support. We’re here to ensure your shopping experience with Braun Electric Shavers, Trimmers, Epilators, and IPLs goes smoothly.